We’re an award-winning retail strategy and retail design consultancy with international credentials and a proud track record

What we do

We design high-performing, future-proofed customer experiences for retail and branded environments. We’re strategically-led, informed by a rich knowledge of consumer trends, customer behaviours, and digital insights. Our robust thinking, superior creativity, and detailed delivery lead to tangible results in sales, footfall, loyalty, dwell time, and impulse buying. 

Our Process

Meet Our Team



Our Process

We use a robust staged process that draws on experience and insights from leading brands and retailers internationally.

Mworldwide - About us - Discover
Analysis of customer needs, brand, organisation and competition. Fully scope the headline challenge by gathering insights.

Translation of the brand and mission statement. Discovery insights into a retail strategy and principles for the customer experience.

Mworldwide - About us - DesignConvert the retail strategy into a visual design demonstrating functional and emotional journeys & interactions in the physical environment.

Mworldwide - About us - DeliverTechnical information developed, enabling pilots to be trialed as proof of concept. Clear guidance information created for future rollouts.





Meet Our Team

We are proud of our unique expertise. Here’s some of the team.

Rachael Jennings
Studio Manager

Michael Heanue
Joint Managing Director
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Helen Shelley
Creative Director
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Alessia Crescentini
Senior Interior Designer

Sean Parsons
3D Visualiser

Becky Edgington
Senior Graphic Designer

Melissa Wan
Client Services Manager

David Martin
Joint Managing Director
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Cathy Pashias
Finance Manager

Michelle Edwards
Marketing &
New Business Assistant

Marcus Scarff
Senior 3D Technical Designer

Emilija Albrechtaite
2D Designer

Nina Eklund
Design Director

Jacqui Sayers
Senior 2D Designer

Lilian Sugarhood
Client Services Manager


We are proud of our team and their unique expertise


Lloyds Clapham Junction: Going for DBA Design Effectiveness Gold!

Hurrah! Our retail banking work with Lloyds Bank has won a DBA Design Effectiveness Awards

Mworldwide - FSF Awards 2016 - Winner - Lloyds Banking Group

Mworldwide - Drum Finalist 2014 - Halifax

Mworldwide - Retail Week Finalist - 2012 - TKMaxx