Chester Zoo

Environmental design


With 1.4m visitors a year, Chester Zoo is the UK’s second most popular paid-for attraction in the country. As part of a £225 million long-term masterplan scheme, the zoo’s entire arrival area was architecturally remodeled in-house by Chester Zoo.


Key Facts

New design integrates key messages about conservation and education into the new entrance area
Layout we developed connects the retail and service area part of the visit with the wider zoo experience
Overall retail design approach provides an enduring, positive and differentiated offer

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